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If "Approver" has been associated with the New User screen, then an email will be sent to the approver letting them know that a request is pending.  To setup an approver, follow the steps below.

  • Log into the Webconsole
  • Select ?Resource from the Access Manager menu.
  • Select System Action from Resource Type drop down
  • Click on the SELFSERVICE_NEWUSER link.  This is the resource that represents the New User screen.

  • From the Resource detail screen for SELFSERVICE_NEWUSER, click on the  Approval Flow link on the side bar. The resulting screen is shown below.
  • On the screen below:
    • Select User in the approver type column. 
    • Click on the Select Approver link to select the user who will be the approver for this resource

Column Name

Description

Approver Type

Valid options include:

  • USER: Select the user that should be notified when a request has been created
  • SUPERVISOR: The user's supervisor will be the approver

Approver - User

If the approver type is "USER", then click on Select Approver link to determine the user for this resource

Notify User on Approval

This is the user that we want to notify after the approver has approved the request
From the drop down box, select one of the following:

  • USER - In this case pick the user to notify from the "Select User" dialog
  • SUPERVISOR - Notify the user's supervisor.  This user in the case is the person for whom the request was created.
  • TARGET_USER - Notify the user for whom the request was created

Notify User on Reject

The is the user that we want to notify after the approver has rejected the request
From the drop down box, select one of the following:

  • USER - In this case pick the user to notify from the "Select User" dialog
  • SUPERVISOR - Notify the user's supervisor.  This user in the case is the person for whom the request was created.
  • TARGET_USER - Notify the user for whom the request was created

Ensure that an email address has been defined for this approver. This can be done through the user management interface

Once an approver has been defined, the system will notify them whenever a user has been created.  The email message that is sent can be customized by updating the following email template:

  • <appserver root>/iamscript/emailtemplate/requestNotification.groovy

When the approver signs to the selfservice application, they will notified on the welcome page that a request is pending their review.

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